👋 Calling all Head Start and CAP agencies! Make the switch to GoEngage or Contact Sales: +1 (800) 473-4780

👋 Calling all Head Start and CAP agencies! Make the switch to GoEngage or Contact Sales: +1 (800) 473-4780

👋 Calling all Head Start and CAP agencies! Make the switch to GoEngage or Contact Sales: +1 (800) 473-4780

ERSEA

From interest to enrollment: all in one place

GoEngage makes it easier to guide families into your program — and get your team on the same page while doing it - every step of the process.

FROM INQUIRY TO FIRST DAY

GoEngage ERSEA Lifecycle Flowchart

Every step, seamlessly connected.

(1) Pre-Application & Outreach

🌎 Multilingual pre-application form

📱 QR code and website embed for easy access

🖥️ Parents select language and begin initial submission

👀 Staff monitor all submissions via live pre-app queue

(2) Application & Documents

📄 Staff can request and receive documents directly in-platform

⏱️ All uploads are time-stamped and linked to the child record

📅 Zoom meeting scheduling with internal case notes and staff collaboration

🧩 Parents have option to complete full application through GoEngage Parent Portal

(3) Prioritization & Eligibility

🧮 Customizable prioritization scoring logic with required questions, progress bar, and total points

🧠 Built-in eligibility calculator auto-suggests eligibility category

🏠 Includes Housing Adjustment calculator

(4) Selection & Waitlist Management

🏅 Applications scored and sorted by priority

🧹 Filters by site, age group, funding stream, and program type

🚦 Filters by program status

💬 Bulk-message families in their preferred language and see who doesn’t have an email address on file

🤝 Collaborate internally on intake notes, follow-ups, or service coordination

(5) Enrollment

🗂️ Fully customizable enrollment packages (consent forms, attendance policies, etc.) by program

✅ Verification of documents (residency, custody, etc.)

📋 Final status updated to "Enrolled" after all steps completed

🏫 Slot assigned by site/classroom/funding stream

📱 Parents can see the status of the application via the portal

(6) Attendance

📝 Multiple attendance options

Explore GoEngage Attendance →

PRODUCT OVERVIEW

PRODUCT OVERVIEW

What you can do with GoEngage's ERSEA tools

What you can do with GoEngage's ERSEA tools

✅ Track every inquiry and application

✅ Track every inquiry and application

✅ Track every inquiry and application

✅ Track every inquiry and application

✅ Offer multilingual pre-applications

✅ Offer multilingual pre-applications

✅ Offer multilingual pre-applications

✅ Offer multilingual pre-applications

✅ Embed pre-apps on your agency website

✅ Embed pre-apps on your agency website

✅ Embed pre-apps on your agency website

✅ Embed pre-apps on your agency website

✅ Manage a real-time pre-application queue

✅ Manage a real-time pre-application queue

✅ Manage a real-time pre-application queue

✅ Manage a real-time pre-application queue

✅ Send requests for document uploads directly from GoEngage

✅ Send requests for document uploads directly from GoEngage

✅ Send requests for document uploads directly from GoEngage

✅ Send requests for document uploads directly from GoEngage

✅ Schedule Zoom calls, add case notes, and collaborate internally

✅ Schedule Zoom calls, add case notes, and collaborate internally

✅ Schedule Zoom calls, add case notes, and collaborate internally

✅ Schedule Zoom calls, add case notes, and collaborate internally

✅ Communicate using the Parent Portal

✅ Communicate using the Parent Portal

✅ Communicate using the Parent Portal

✅ Communicate using the Parent Portal

✅ Customize your selection scoring system

✅ Customize your selection scoring system

✅ Customize your selection scoring system

✅ Customize your selection scoring system

✅ Let GoEngage automatically recommend eligibility categories

✅ Let GoEngage automatically recommend eligibility categories

✅ Let GoEngage automatically recommend eligibility categories

✅ Let GoEngage automatically recommend eligibility categories

✅ Use the built-in Housing Adjustment calculator

✅ Use the built-in Housing Adjustment calculator

✅ Use the built-in Housing Adjustment calculator

✅ Use the built-in Housing Adjustment calculator

✅ Bulk message families in their preferred language, with alerts for parents missing contact info

✅ Bulk message families in their preferred language, with alerts for parents missing contact info

✅ Bulk message families in their preferred language, with alerts for parents missing contact info

✅ Bulk message families in their preferred language, with alerts for parents missing contact info

✅ Customize enrollment packages

✅ Customize enrollment packages

✅ Customize enrollment packages

✅ Customize enrollment packages

✅ Set up an application approval process to ensure data validation

✅ Set up an application approval process to ensure data validation

✅ Set up an application approval process to ensure data validation

✅ Set up an application approval process to ensure data validation

👉 Need a better way to manage your ERSEA process? Let's talk →

Fully aligned with Head Start Program Performance Standards (HSPPS)

👉 What comes after enrollment? Visit our Attendance page →

HOW TO SAVE TIME

Built for busy teams

ERSEA Coordinators…

…stay in control of applications, prioritization, and documentation

Family Services Staff…

…upload or request documents, message parents, and log case notes — all in the same place

Directors & Compliance Leads…

…get cleaner reports and clearer insight into every step of the process

Parents…

…complete applications, upload docs, and track their progress from one easy-to-use portal that reduces confusion, builds trust, and shortens delays

👉 Want to reduce delays, missed docs, and enrollment gaps? See GoEngage in action→

THE GoEngage EFFECT

What users are saying

Make an impact with GoEngage's Head Start & CAP software

See how GoEngage can help you manage all your program data and operations in one place, no matter your agency's size.

We are a TIPS approved vendor.

Make an impact with GoEngage's Head Start & CAP software

See how GoEngage can help you manage all your program data and operations in one place, no matter your agency's size.

We are a TIPS approved vendor.

Make an impact with GoEngage's Head Start & CAP software

See how GoEngage can help you manage all your program data and operations in one place, no matter your agency's size.

We are a TIPS approved vendor.

Make an impact with GoEngage's Head Start & CAP software

See how GoEngage can help you manage all your program data and operations in one place, no matter your agency's size.

We are a TIPS approved vendor.