Customer Support
Finally…a world that
does revolve around
you
We're open Monday through Friday, 8:00 AM - 5:30 PM (ET).
✓ Ask a question
✓ Get troubleshooting help
✓ Request a new feature
If you're a staff member:
Please contact your agency's Support POC for assistance.
If you're a Support POC:
📞Call us at 1 (800) 473-4780
✉️Email us at Support@GoEngage.app
💻Book a screenshare - Link
Experts who care
Meet your
GoEngage Team
Head Start is complex. Your questions can’t be answered by regular customer support.
GoEngage requires all new employees to undergo an intensive 160-hour Head Start Bootcamp.
2 Dedicated Support Specialists Per Agency
Our philosophy: Head Start requires personalized support. Each agency has its own policies and challenges, so we make an effort to get to know your agency and personalize our responses to your calls and emails.
1 Implementation Concierge
Change isn’t easy. When you make the switch, we assign you a qualified member of our GoEngage family to ease the transition for you and your staff.
FA1/FA2 First Responder Team
Send us your review dates. Everyone, including our Executive Leadership, watches for calls and emails from your agency during your review. Don’t do it alone.
GoEngage has your back.
We are a family business. We are passionate about providing care and personal attention to each agency.
