Careers > Customer Success > GoEngage Trainer (Contractor)
GoEngage Trainer (Contractor)
Who We Are
Founded in 1997, Cleverex Systems is a software company that serves nonprofit organizations.
Our product GoEngage is a software for Head Start and CAP agencies to manage all aspects of their programming. From child nutrition to parent education, staff coaching to father engagement.
Head Start is a federally funded program that comprehensively promotes child and family development for low-income families.
Community Action Program (CAP) aims to empower low-income communities with programming like weatherization, emergency shelter, and employment assistance, and is governed by a board consisting of 1/3 low-income community members, 1/3 public officials, and 1/3 private sector leaders.
Cleverex Systems is a family business, and our team truly does feel like family.
Who You Are
The ideal GoEngage Trainer is…
…seeking a role that allows them to give back to the community
…highly self-motivated and feels ownership over their work
…a patient teacher who knows how to engage an audience (humor is appreciated!)
…comfortable with public speaking
…an extrovert who loves interfacing with people
Our team is hardworking, but also goofy 😉 If that's you, you'll fit right in! Our trainings, workshops, and meetings are filled with laughter, and we love it that way.
Your Goal
Ensure users understand and use GoEngage correctly
Work with Head Start and CAP agencies to digitize and streamline their policies and procedures
Nurture meaningful relationships with our clients
How You'll Accomplish Your Goal
Teach the GoEngage software to users during:
Virtual Trainings - Typically 3 hours in the morning, then 3 hours in the afternoon. Happens on Zoom.
On-Site Trainings - Travel (all expenses paid) to agencies across the USA and Puerto Rico. Typically 3 days, 6 hours each day.
Workshops - Host regular training sessions. Also lead and moderate breakout sessions, encouraging diverse agencies to discuss their challenges and successes together.
Meet with Head Start and CAP leadership to develop personalized training agendas
Create help articles and videos
Write release notes
Host webinars for staff and managers
(Very occasionally) Provide backup to Support Team, if necessary
What You'll Bring
3+ years of work experience at Head Start and/or CAP agency using GoEngage
Four-year Bachelor's Degree
If you don't have a Bachelors Degree, but you have used GoEngage for 5+ years at your agency, please apply!
Strong writing skills
Conversational Spanish ability (big plus❣️ but not required)
Location
Work from wherever you want in the USA. We have a preference for Central/Eastern Timezones.
When agencies request on-site trainings, you'll travel to them. (All expenses covered, including lodging, food, airfare/gasoline, and rental car).
